We will normally ship your items within 24 hours excepting Sundays and some holidays or when we are occasionally overwhelmed with excessive orders. Please ask for deadlines with your order and enter any time requirements in the checkout special instructions box. Our primary Shippers are UPS and The USPS using their weight to cost calculators within the shopping cart at the time of checkout. The shipping method you select will quote your total cost of shipping in the end. Breakage claims must be made first to UPS by you and then please notify us. We are ultimately responsible for breakage but UPS must be notified first by the customer to get a claim number at 800 742 5877 Shipping Tools For shipping cost take your items into the shopping cart and enter your destination zip code and recalculate
* Beware! All customs charges for customs entry and specific laws for entry of seashell species into your country of destination are the sole responsibility of the buyer. *
Customs costs for entry and regulations concerning entry of seashells species are something you must research for your country before placing your order!
All customs regulations are the sole responsibility of the customer. The customer must research the customs and entry laws and pursue all efforts on their behalf to get delivery of their shipment. After all, we cannot know by any means as well as local customs regulations of any given country. Especially since many countries arbitrarily change their rules without public notice. Nor can we have as much influence on the customs officials as a citizen of the delivery country can have. Ask your local Customs before you order!
To see the USVI & Puerto Rico destinations you must select them as a country in the country drop-down menu at checkout! USVI country should be USA as state VI only Puerto Rico is a commonwealth with the United States and should be shown as Puerto Rico as the country For the UK and Australia and others you will be asked to enter a state. You may select NA at the top of the menu of states
Gift wrapping is available with a custom card at an additional cost of $5.00
Any shipments made to addresses within the state of Florida must pay a 7% sate tax.
If for any reason you are not satisfied with your purchase we will after inspection of returned item refund the entire purchase cost or make any exchanges as indicated in your return info letter. Items must be posted within the first ten days after delivery for a total refund. After ten days returns and refunds are not possible !