Contact Shipping Legendary Shells, Conch Shell Horns, Conch Oil Lamps & Conch Centerpices. Legendary Shells

We will normally ship your items within 24 hours excepting Sundays and some
holidays or when we are occasionally overwhelmed with excessive orders
Please ask for deadlines with your order and enter any time requirements in the checkout
special instructions box so it will travel with your order?
* Also be aware that all further customs charges for customs entry and specific laws for entry of seashell species into*
your country of destination are the sole responsibility of the buyer.
* Customs costs for entry and regulations concerning entry of seashells *
species are something you must research for your country before placing your order !
All customs regulations are the sole responsibility of the customer.

The customer must research the customs and entry laws and pursue all efforts on their own behalf to get delivery of their shipment. After all we cannot know by any means as well as a local the customs regulations of any given country. Nor can we have as much influence on the customs officials as a citizen of the ship delivery country can have.

Our primary Shippers are FedEx and we use their weight to cost calculators within the shopping cart
at the time of checkout.
This will be your entire cost of shipping !

Hawaii will show both FedEx and US Postal rates together. Puerto Rico and The US Virgin Islands are also calculated with US postal rates. To see the VI & PR destinations as postal rates you must select them as a country in the country drop down menu at checkout!

F0r the UK and Australia and others you will be asked to enter a state. You may enter any state choice you want as we know where your countries are or select NA at the top of the menu

Breakage claims must be made first to FedEx by you and then please notify us. We are ultimately responsible for breakage
but FedEx must be notified first at 8004633339

Shipping Tools
For shipping cost take you item into the shopping cart and enter your destination zip code and recalculate !

Time calculations > Tracking Tool >
For time calculations use our zip code of 33811 and our city of Lakeland Florida
Thank you for your continued enthusiasm for our products, Legendary Shells

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Return Policy ..............>>

If for any reason you are not satisfied with your purchase we will after inspection of returned
item refund the entire purchase cost or make any exchanges as indicated in your return info letter.
Items must be posted within the first ten days after delivery for a total refund. After ten days to one month they are considered a rental return and only 75% of your purchase price will be refunded. After one month returns and refunds are not possible !
6501 Lunn Rd. Lakeland Florida 33811
Legendary Shells Phone/Fax 863 812 4400

Breakage

You must inspect deliveries upon arrival. In the event of breakage you must call FedEx first at 800 463 3339 and then please notify us after FedEx. FedEx will want the tracking number off of your delivery label. Then FedEx will call us to offer a settlement.
FedEx will not consider any claim until the receiving customer calls them with a report.
We will send replacement items quickly after we hear from you.
FedEx will not accept claims that are not made within a reasonable period of time so please call them now !
And they may want to make an inspection so do not destroy the broken contents or the packing.
We are ultimately responsible to you and we will send replacement items as soon as we hear from you after you have called FedEx
Thank You, Legendary Shells

Rentals

Our Rental Plan is simple
Wedding Planners should see our new Legendary rental plan page

Purchase whatever shells you want to use and give them to FedEx for return back to us within 30 days of delivery
and we will refund 75% of your purchase price

Keep the ones you like best or send them all back for a 75% refund. Save our packing for return. When received by us in good condition we will refund your 75% fast and securely to your credit card. Mention you are renting in the shopping cart special instructions box.
No further obligations at all !

~ Please be sure shell lamps are empty of all oil before returning ~Policy

Online Information Gathering

For Conchking.com's internal use and customer communication only, email addresses are collected from those who communicate with Conchking.com's via email, purchase products via this website, or request our newsletter update.

Registering for a purchase
The information you provide upon registering to purchase includes general facts necessary for us to complete your order-your name, mailing address, shipping addresses, e-mail address, and credit card number. Your credit card number is privileged information and will at no time be shared with a third party. Your online account information is stored and maintained in a secure location separate from this Web site. In fact we never actually receive your card numbers here
Only Verisign receives them !

Security

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Click here to read how it is safe to use your credit cards online ? >>

Here's why you won't have to worry about theft in the first place.
Here at ConchKing.com that process is managed by Verisign the most most trusted world leader in
"SSL Technology"
Verisign is known as the Fort Knox of processing and authorization of credit cards
Protecting your order information is our top priority, so we use Secure Verisign Socket Layers (SSL) technology. SSL encrypts ALL personal information provided during the order process (including credit card number, name and address)
so that it cannot be read as the information travels over the Internet.

How do you know when the secure connection is working?
https https://www.conchking.com/
To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from " http" to " https."
The Verisign certificate at the left top also signifies that www.conchking.com is identified by Verisign Inc., as a legitimate site.
All information sent to this site in an SSL session is encrypted for your protection by Verisign Security
Remember that only pages that do collect vital personal information need to be https and will appear as only as http

Follow up measures
Your encrypted information is automatically transferred via a secure connection at Verisign to their secure server that is not accessible to anyone online.
Your order is then processed internally; no one but Verisign will have access to your information.
* In fact we never actually receive your card numbers here *
Only Verisign receives them ! Click the icon for Verification

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