Shipping & Times
We will
normally ship your items within 48 hours excepting Sundays and some
holidays or when we are occasionally overwhelmed with excessive orders
Please ask for
deadlines with your order and enter any time deadlines in the checkout
special instructions box so it will travel with your order?
Our primary Shippers are UPS and we use
their weight to cost calculators within the shopping cart at the time of
checkout. This is your entire cost of shipping !
Hawaii will show both UPS and US Postal rates together. Puerto Rico and The
US Virgin Islands are also calculated with US postal rates. To see the VI &
PR destinations as postal rates you must select them as a country in the
country drop down menu at checkout!
F0r the UK and Australia and others you will be asked to enter a state. You may enter any state choice you want as we know where your countries are
Taxes apply only to orders shipped to addresses within Florida
Any breakage or loss claims must be made first to UPS by you and then please notify us. We are ultimately responsible for breakage but UPS must be notified first at 800 742 5877
Tracking Tool >
For time calculations use our zip code of 33811 and our city of Lakeland
Florida
All cost calculations will be done in the checkout section !
Thank you for your continued enthusiasm for our products, Donna Roche
Return Policy ..............>>
If for
any reason you are not satisfied with your purchase we will after inspection
of returned
item refund the entire purchase cost or make any exchanges as indicated in
your return info letter.
Please be as timely as
possible in returning anything you wish to return !
Breakage
UPS must be notified first at 800 742 5877 of any breakage of items and then please notify us after UPS.
Privacy Policy
Online Information Gathering
For Dolls-Miniatures.com's
internal use and customer communication only, email addresses are collected
from those who communicate with us and
purchase products via
this website, or request our newsletter update.
Registering for a
purchase
The information you provide upon registering to purchase includes general
facts necessary for us to complete your order your name, mailing address,
shipping addresses, e-mail address, and credit card number. Your credit card
number is privileged information and will at no time be shared with a third
party. Your online account information is stored and maintained in a secure
location separate from this Web site. In fact we never actually receive your
card numbers here. Only
Verisign
receives them.
Security
Is it safe to use my credit cards online ?
Here's why you
won't have to worry about theft in the first place.
Protecting your order information is our top priority, so we use Secure
Sockets Layer (SSL) technology. SSL encrypts ALL personal information
provided during the order process (including credit card number, name and
address) so that it
cannot be read as the information travels over the Internet.
How do you know
when the secure connection is working?
To check the security of your connection, look at the lower left-hand
corner of your browser window after accessing the server. If you see an
unbroken key or a closed lock (depending upon your browser), then SSL is
active. You can also double-check by looking at the URL line of your
browser. When accessing a secure server, the first characters of the site
address will change from "http" to "https."
The Geo Trust certificate at the left top also signifies that
www.conchking.com is identified by Geo Trust Inc., as a legitimate site.
All information sent to this site in an SSL session is encrypted for your
protection.
Follow up
measures
Once your order is transmitted to Conchking.com, your encrypted information
is automatically transferred via a secure connection to a secure server that
is not accessible to anyone online. Your order is then processed internally;
no one but Verisign will have access to your information. In fact we never
actually receive your card numbers here.
Only Verisgn
receives them.